Schedule and control campaign sends
Choose Lists, Segments, or Individual Contacts, then configure sending infrastructure, timing, speed, and Campaign Preflight.
Schedule settings
- Campaign
- The saved email content to deliver.
- Audience type
- Choose exactly one of Lists, Segments, or Individual Contacts.
- Sending servers
- One or more configured delivery services available to the tenant.
- Send now or later
- Start immediately after preparation or use the chosen date and time.
- Unlimited speed
- Uses the configured processing and provider capacity without an hourly campaign cap.
- Limited speed
- Caps campaign throughput to the configured rate so delivery can be paced deliberately.
Audience choices
Lists target one or more list memberships, Segments resolve a saved dynamic audience when preparation runs, and Individual Contacts target selected membership records directly. These modes are mutually exclusive for one schedule.
Selection does not bypass recipient policy. Current active/subscribed state, DOI evidence, global opt-out, suppression, hard-bounce, complaint, and other eligibility checks still apply during preparation and before delivery.
Campaign Preflight runs before the schedule proceeds
Preflight validates the selected audience and sending setup together with content-format, unsubscribe, tracking, merge-tag, and URL safeguards. Deterministic blockers stop both browser and direct server-side scheduling paths.
When there are no blockers, the current UI briefly shows that preflight passed and proceeds automatically. Warnings remain informational and do not silently become hard blockers.
After scheduling
- Campaign preparation resolves and deduplicates the current eligible audience and creates the delivery batches.
- A schedule can be paused or resumed only when its current lifecycle state allows that transition. A system pause with a durable invalid-audience or invalid-content reason cannot be bypassed through the ordinary resume action.
- Historical direct-contact selections can remain visible on Edit even if a membership later becomes ineligible, while new selection still uses the current eligibility rules.
- Use Statistics → Campaigns for production sent, open, click, unsubscribe, bounce, complaint, and log detail. Test sends are excluded from the production campaign reporting path.
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