01
Document and URL knowledge sources
Upload supported documents or ingest website URLs, process their content, and retry or resync sources when needed.
AI Chat Assistant
Add a website chat assistant grounded in your own content
Create chatbots, train them with uploaded documents and website URLs, embed a configurable chat widget, review conversations, capture leads, and measure usage from one dashboard.
AI Chat Assistant is K2Mailer's tool for building a website chatbot that answers from your own uploaded documents and website URLs, with an embeddable widget, conversation review, lead capture, and analytics.
The problem it solves
Visitors often leave when answers are hard to find. AI Chat Assistant turns your approved content into an accessible website conversation while keeping configuration, domains, conversations, and leads under your control.
AI Assistant
Workspace overview
Turn website knowledge into useful conversations
01
Knowledge
02
Widget
03
Escalate
04
Review
Setup
Control
Insights
Verified capabilities
What the product is built to do
02
Embeddable website widget
Generate an installation snippet and configure the visitor-facing widget from the product dashboard.
03
Bot and domain controls
Create, update, duplicate, enable, disable, and assign allowed domains to individual chatbots.
04
Conversation management
Review sessions and messages, export conversations, remove sessions, and maintain generated conversation summaries.
05
Lead capture and escalation
Collect visitor leads, send lead notifications, export leads, and support escalation events when a conversation needs follow-up.
06
Analytics, ratings, webhooks, and API
Review analytics and usage logs, collect message ratings, dispatch webhooks, and access bots, sessions, messages, exports, and leads through developer APIs.
Benefits
What this changes for your team
- ✓Answer common website questions using approved business content
- ✓Give visitors a conversational way to find information
- ✓Keep each bot scoped to configured sources and domains
- ✓Review conversations and feedback to identify content gaps
- ✓Capture leads and route follow-up signals into existing workflows
Use cases
Where it fits
Support and help centres
Use product documentation, guides, and FAQs as searchable conversational knowledge.
Service businesses
Answer common service questions and collect visitor details for follow-up.
Content-rich organizations
Help visitors navigate policies, educational resources, and frequently requested information.
How it works
A clear path from setup to value
Step 01
Create and configure a bot
Set up a chatbot, its behaviour, widget appearance, and the domains where it may run.
Step 02
Add trusted knowledge
Upload documents or add URL sources, then let the indexing jobs prepare that content for retrieval.
Step 03
Embed and improve
Install the generated widget snippet, review conversations, ratings, leads, and analytics, then refine sources and settings.
Plans & Pricing
Simple plans that grow with your website
Sign up for free, then choose the plan that fits the number of chatbots, documents, and conversations you need.
Basic
$19/mo
Billed monthly
- 1 chatbot
- 10 documents
- 5,000 messages/month
- 1 domain
- Standard support
Most popular
Pro
$29/mo
Billed monthly
- 10 chatbots
- 50 documents
- 50,000 messages/month
- 10 domains
- Remove branding
- Priority support
Enterprise
$79/mo
Billed monthly
- Unlimited chatbots
- Unlimited documents
- Unlimited messages
- Unlimited domains
- Remove branding
- Dedicated support
Annual billing charges 10 months for a full year of service. Prices are in USD.
Start here
Create the right product account from the start
The account is registered for AI Chat Assistant and continues through the application’s existing login, product trial, access-control, and onboarding behaviour. Product limits remain governed by the assigned plan.
Your selected product is attached securely to the registration request and validated by the application.
Create account
No credit card required
Start Your AI Chat Assistant Trial
Register for AI Chat Assistant. After account creation, the application continues with the existing secure login and onboarding flow.
By signing up, you agree to our Terms & Conditions and Privacy Policy.
Key terms
Terminology used on this page
Knowledge source
An uploaded document or an ingested website URL that is processed into a chatbot's knowledge store so the assistant can answer from it.
Widget
The embeddable, configurable chat interface that a website installs on an allowed domain to expose a chatbot to visitors.
Escalation
An event triggered when a conversation needs human follow-up, dispatched through the product's escalation and lead-capture events.
FAQ
Frequently asked questions
How is the chat assistant added to a website?
The dashboard provides a bot-specific widget configuration area and installation snippet that can be embedded on an allowed domain.
What information can the assistant use?
The package supports uploaded documents and ingested website URL sources, which are processed into the bot’s knowledge store.
Can I control which websites use a bot?
Yes. Bots have domain management, and public widget requests pass through domain and token validation middleware.
Are conversations stored?
Yes. Sessions, messages, conversation summaries, ratings, leads, usage logs, and webhook logs have dedicated models and management screens.
Can visitors leave feedback or request help?
Yes. The public API includes message rating and escalation endpoints, and the package dispatches escalation and lead-capture events.
Can I use more than one chatbot?
The product supports multiple bots. The number available to an account is controlled by its assigned plan limits.
Does the assistant answer questions outside its uploaded content?
The assistant is designed to answer from the documents and URLs configured as its knowledge sources, so its answers are grounded in that approved content rather than open-ended general knowledge.
What happens when a knowledge source changes?
A source can be resynced or retried so the bot's knowledge store reflects updated document or URL content.
Can the assistant collect visitor contact details?
Yes. Lead capture is built in, including lead notifications and lead export, so visitor details gathered in a conversation can be reviewed and followed up.
Is developer access available?
Yes. Bots, sessions, messages, exports, and leads are reachable through developer APIs alongside the dashboard.