K2MailerCampaign managers and analysts

Read and export campaign statistics

Review delivery results and drill into the event records behind each metric.

In the appStatistics → Campaigns

Available reporting views

  • Campaign summary and scheduled detail.
  • Sent recipients and processing logs.
  • Opens and geographic open data when geo tracking is configured.
  • Clicks and tracked destination activity.
  • Unsubscribes, bounces, and spam complaints.
  • Export generation and download for campaign statistics.

Interpret results carefully

Open tracking depends on the tracking pixel being loaded and can be affected by privacy features. Clicks are usually a stronger engagement signal.

Bounce and spam data depend on a working provider callback, bounce mailbox, or feedback-loop configuration.

Turning raw numbers into decisions

A single send report is only useful once you compare it against something: your own historical average, a similar campaign to a similar segment, or an industry benchmark for your niche. Watching open rate, click-through rate, unsubscribe rate, and bounce rate move together over several campaigns tells you far more than any one number in isolation.

Clicks and conversions tied to tracked links are usually the most trustworthy signal of genuine interest, since opens can be affected by image blocking, privacy-preserving mail clients, and prefetching. When a campaign shows strong opens but weak clicks, that is often a sign the subject line worked but the body content or offer did not land.

Common reporting pitfalls

Bounce and spam figures are only as accurate as the underlying feedback source, so make sure a bounce and feedback loop handler or provider callback is actually configured before treating those numbers as final. A campaign with a suspiciously low bounce rate on an old list is more often a sign of missing bounce data than a genuinely clean list.

Avoid comparing campaigns sent to very different segment sizes or audiences without adjusting expectations; a small, highly engaged segment will almost always outperform a broad list on open and click rate. Export data regularly if you plan to build longer-term trend reports outside the dashboard, and cross-reference schedule details when a number looks unexpected.

Frequently asked questions

Why do my open rates look lower than expected?
Open tracking depends on a tracking pixel loading, which privacy features in some mail clients can block or delay.
Why is my bounce rate showing as zero?
This usually means a bounce and feedback loop handler or provider callback is not yet configured rather than a genuinely clean list.
Can I export statistics for reporting outside K2Mailer?
Yes, export generation and download is available directly from the campaign statistics views.

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