Find & Export PushWave Subscribers
Use subscriber metadata for support, targeting, testing, and privacy requests.
Subscriber data and filters
The subscriber grid shows status, browser and version, device type, country, subscription page, subscribed date, and last-active time.
Search by endpoint, page path, or browser and filter by status, country, browser, and device.
Available actions
- Send a test notification to a selected subscriber.
- Export the filtered subscriber list as CSV.
- Export all data for the active site.
- Export the data associated with one subscriber.
- Delete one subscriber’s stored PushWave data for a privacy request.
Understanding subscriber lifecycle
A push subscriber typically moves through a lifecycle: subscribing on a specific page, becoming active and receiving broadcasts, gradually engaging less, and eventually going inactive. The subscriber grid surfaces status, browser, device, country, and last-active time so you can see where each subscriber sits in that lifecycle at a glance.
This data is also what powers segmentation. A segment built for inactive subscribers, or one scoped to a particular subscription page, is only as accurate as the underlying subscriber metadata, so keeping that data clean through regular review directly improves how well your segments and broadcasts target the right audience.
Using subscriber data responsibly
Export tools exist for support, testing, and compliance, not only marketing analysis. Exporting one subscriber’s data or deleting their stored PushWave data is the correct response to an individual privacy request, while a full site export is more appropriate for backup or migration purposes.
Send a test notification to a specific subscriber before a broadcast goes out broadly, especially after changing templates or advanced behavior settings, so you can confirm rendering and links on a real device rather than relying on the in-editor preview alone. Review subscriber growth alongside broadcast performance regularly to catch a sudden drop in active subscribers early.
Frequently asked questions
- Can I remove one subscriber for a privacy request?
- Yes, deleting a subscriber removes their stored PushWave data individually without affecting other subscribers.
- What is the difference between a filtered export and a full export?
- A filtered export uses your current search and filters, while a full site export includes all subscriber data.
- Why does a subscriber show as inactive?
- Inactivity is based on last-active time, which updates when the subscriber engages with a notification or the site.
Was this guide enough?
Contact support if your screen or result is different.