AI Chat AssistantSales and support teams
Capture, notify, export, and delete chatbot leads
Control the lead prompt and manage visitor email addresses captured during chat.
In the app→My Bots → select bot → Settings, Leads, and Webhooks
Capture and notify
Lead capture is enabled by setting the visitor-message threshold in Bot Settings. When a visitor submits an email, the lead is linked to its chat session.
In Webhooks, enter up to 20 valid comma-separated notification email addresses to receive a message for each new lead.
Manage leads
- Review captured date and session message count.
- Open the related conversation when it still exists.
- Export all bot leads as CSV.
- Delete an individual lead without deleting its related conversation.
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